1. Return Window
Returns must be requested within 48 hours of delivery.
2. Conditions for Return
A return will be accepted only if:
- The product is unopened, unused, and sealed
- The packaging and accessories are intact
- The product received is incorrect or damaged
3. Items Excluded From Return
- Opened or tested perfumes
- Gift cards
- Personal care products once unsealed
4. Return Process
- Contact customer support
- Submit photos of the received product
- Our team will schedule a pickup if the return is approved